Right of withdrawal

You have the right to withdraw the contract without giving a reason within fourteen days. The withdrawal period is fourteen days, counting from the date that either you or a third party of your choice, who is not the carrier, has the goods in possession. To exercise your right, you have to inform us (Semikolon Klassik Papeterie Einzelhandels GmbH, Hohenzollernstr. 65, 80796 München, Phone 089 2725492, fax 089 2725492, service@semikolon-onlineshop.de) by means of a clear declaration (z. B. with a sent by post mail, fax or email) about your decision to withdraw from this contract. You can use the attached model withdrawal form, but it is not compulsory. You can also visit our website and electronically fill in and submit the model withdrawal form or any other unequivocal statement: www.semikolon-onlineshop.de. If you make use of this opportunity, we will provide you with an immedial acknowledgement of receipt of such a withdrawal (eg. B. via email). To safeguard the withdrawal period it is sufficient that you send your communication concerning the exercise of the right before the expiration of the withdrawal period.


Effects of withdrawal 

If you withdraw from this contract, we will reimburse all payments we receive from you except the delivery costs and possible additional costs arising from the fact that you opted for a different method of delivery than the cheapest delivery offered by us and to repay immediately latest within fourteen days from the date on which the message has been received through your cancellation of this contract with us. For the refund we will use the same means of payment that you used in the original transaction, unless it has been expressly agreed otherwise with you; under no circumstances you will be charged payments because of this. We may withhold reimbursement until we get back the goods or until you have demonstrated that you have returned the goods, depending on which is the earlier. You have to return the goods promptly and in any event not later than fourteen days from the date on you informed us about the cancellation of this contract. The deadline is met if you send the goods before the deadline of a fortnight. you wear the direct cost of returning the goods. You have to pay for any diminished value of the goods when this value loss is referable to a handling with the goods that is not necessary for the nature, characteristics and functioning of the goods.

Widerrufrecht als PDF

Widerrufmitteilung als PDF

ODR-Verordnung (Online Dispute Resolution)

OS-Plattform für Verbraucher